NRSWA-qualified in-house reinstatement crews

Utility reinstatement that leaves no trace. 2-year guarantee. SROH compliant.

End-to-end utility reinstatement services. Driveways, highway, block paving, tarmac, concrete, kerbs, brick walls, and commercial surfaces restored to NRSWA and SROH 4th edition standards by our own in-house crews. One contract from excavation to sign-off.

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Highway & private land
NRSWA & SROH compliant
2-year guarantee
Reinstatement at a glance
Why developers choose us
  • NRSWA
    Qualified operatives on every job, SWQR registered
  • SROH
    4th edition compliance on every highway reinstatement
  • 2yr
    Written guarantee on all permanent reinstatement works
  • 5.0
    50 Google reviews from developers and homeowners
In-house crews, no sub-contract chain
Sound Familiar?

Tired of cold patches, mismatched paving, and spoil left on the verge by sub-contract crews?

  • Interim cold patch left for months with no return date for permanent reinstatement
  • Mismatched block paving with the closest-available blocks, not the original
  • Brick walls knocked through and "made good" with whatever brick was on the van
  • No paperwork at handover, no Waste Transfer Notes, no photographic record
  • Three phone numbers, no accountability when something fails
Book a Free Site Review
The Utility Reinstatement Method™

Your Reinstatement Journey

Three simple stages from joint survey to permanent reinstatement with full paperwork. One programme, one PM, weekly updates.

Reinstatement survey: a condition record on a clipboard and survey marks outlining the excavation on existing block paving

Survey

Joint site walk with the connection team. We photograph the existing surfaces, identify manufacturers where relevant, agree the reinstatement programme, and flag any matched-material lead times up front.

Interim reinstatement: a compacted tarmac patch over a backfilled trench making the road safe and trafficable

Interim

Same-day interim reinstatement once the connection is in. Site is made safe and trafficable, signed off, and scheduled for permanent works within the notice period.

Permanent reinstatement: freshly re-laid block paving on a driveway, level and matched to the surrounding surface

Permanent

Hot-lay materials or matched modular surfaces installed to SROH 4th edition. You receive as-built photos, Waste Transfer Notes, and a 2-year written guarantee on every job.

See the Full Process
Specialist Reinstatement Services

Explore In Detail

Deep dives into each area of our utility reinstatement service.

Driveway Reinstatement
Block paving, tarmac, resin, gravel, and pattern-imprinted concrete
Block Paving Reinstatement
Manufacturer-matched blocks, BS 7533 compliant, invisible joints
Highway & Footway Reinstatement
NRSWA permit coordination, SROH 4th edition, Category 0-4 roads
Commercial Surfaces
Car parks, forecourts, service yards, HGV-rated build-ups
Muck Away & Spoil Removal
Registered waste carrier, grab lorry haulage, full duty-of-care paperwork
Brick Wall Reinstatement
Matched facing brick, matched mortar, invisible tie-in
Turnkey Reinstatement Package

What's Included

Everything you need to finish a utility connection properly, from the first cold patch to the final sign-off and paperwork. One contract, one crew, no handoffs.

Driveway reinstatement (all surface types)
Block paving, colour-matched to original
Paving slabs (York stone, Indian sandstone, porcelain)
Tarmac & asphalt to SROH (AC20 binder, AC10/SMA surface)
Concrete reinstatement (C32/40 structural)
Kerbs & edgings (precast or natural stone)
Brick wall rebuild (matched brick & mortar)
Grass & verge reinstatement (BS 3882 topsoil)
Commercial surfaces (car parks, forecourts)
Highway & footway (NRSWA, Category 0-4)
Muck away & spoil removal (registered carrier)
Written 2-year guarantee on every job
Get a Reinstatement Quote
Know the Difference

Interim vs Permanent Reinstatement

What every site manager should understand before the first cold patch goes down. Read the full guide for detail.

Purpose
Interim: same-day temporary repair to make the site safe and trafficable. Permanent: final, warrantable reinstatement that matches or exceeds the original surface.
Materials
Interim: cold-lay bituminous material, laid and rolled. Permanent: hot-lay asphalt (AC20 binder, AC10/SMA surface) or matched modular surfaces to SROH 4th edition.
How long interim can stay
Up to 6 months on the public highway under NRSWA. Longer retention risks Section 74 charges and highway authority enforcement. We always programme the permanent works within this window.
Guarantee period
Interim: none. Permanent: 2 years from completion (3 years where the excavation exceeds 1.5m depth), per SROH.
Inspection
Interim: no formal inspection required. Permanent: highway authority can carry out Category A, B, and C inspections during and after works.
Who pays
Both are included in the undertaker's scope on the public highway. On private land, both are itemised in the USP quote up front.
Completed permanent reinstatement: a long fresh-tarmac strip laid flush in the road with repainted markings
Proof on the Ground

See it in action

Every reinstatement we deliver is photographed before and after, signed off, and documented. No mismatched blocks, no spoil on the verge, no paperwork missing at handover.

500+
Connections delivered with full reinstatement
50
5-star Google reviews
10+
Industry accreditations
Certified Provider

Fully Accredited & Committed to Safety

Every reinstatement we deliver meets the highest industry standards. NRSWA compliance, SROH 4th edition, worker safety, environmental responsibility, and duty-of-care paperwork on every job.

WaterSafe accredited
WIAPS accredited
LRQA WIRS certified
LRQA NERS certified
LRQA GIRS certified
ISO 9001 certified
Achilles UVDB Silver Plus
Constructionline member
SSIP accredited
Acclaim accredited
Is This Right for You?

Sectors We Deliver Reinstatement For

End-to-end reinstatement for commercial, residential, and mixed-use projects across the UK.

Modern UK new-build housing and high-rise residential development
Reinstatement

Housing & High-Rise Residential

Matched block paving and driveway reinstatement for estate builds, apartments, and tower blocks of any scale.

Modern UK industrial and commercial units
Reinstatement

Industrial & Commercial (I&C)

HGV-rated car parks, forecourts, and service yards. Out-of-hours work to avoid disrupting live operations.

Mixed-use development with ground-floor retail beneath apartments
Reinstatement

Mixed-Use Developments

Phased reinstatement coordinated with residential, retail, and commercial trench programmes.

Modern UK retail and hospitality development
Reinstatement

Retail & Hospitality Projects

Reinstatement for hotels, restaurants, supermarkets, and service stations with tight re-opening windows.

Small UK residential development
Reinstatement

One-Off & Small Developments

Single-plot driveway and brick wall reinstatement, plot infills, and small commercial units.

Modern UK infrastructure and transport scheme
Reinstatement

Infrastructure & Transport

Highway-grade reinstatement for train stations, airports, and other large infrastructure schemes.

View All Sectors
What Our Clients Say About Us

Rated 5.0 ★★★★★

50 Google Reviews

From the initial quote through to work completion, Justin and his work partner were a mix of professional, knowledgeable, good-humoured, and clear in all explained (I felt an instant ease to agree to the work). The work itself was excellent and they left the place immaculate!

Laura Dean
Jun 2025

Jack and Joel were absolutely amazing this morning and really put themselves out to dig a hole without having to dig another hole in my drive. More work for them but one happy customer.

Carolyn McAulay
Jul 2025

Jack and Joel were brilliant. Very polite, worked to my highest expectations. Left the area as clean and tidy, as was possible. And explained every step of the process to me, answering any questions I had.

Kim Holbrook
Jun 2025

Bang on time, completed the work perfectly, no issues. Left the meter really neatly finished. Jack and Joel were very courteous and did a great job.

Gary Graynoth
Aug 2025

I contacted USP and within minutes had a chat with Justin who described exactly how the job would be done and provided a comprehensive quote including labour and materials and was able to start the work in just 7 days. Highly recommend.

Phil Cranfield
Feb 2026

George and Jack turned up and did a first class job, very friendly and professional. Great job lads.

Andrew
Jul 2025

George and Jack come out today to move a gas meter. It wasn't a straightforward job, but they both took time to talk me through what they were doing. Very friendly and polite.

Alina Graham
Jun 2025

Fantastic work from Jack and Johl.

Penleigh
Nov 2025

Jack and George are great.

Danny Yao
Jun 2025
Reinstatement FAQs

Frequently Asked Questions

Interim reinstatement is a temporary patch, typically cold-lay bituminous, that makes an excavation safe and trafficable on the same day. Permanent reinstatement is the final, warrantable repair using hot-lay materials to SROH 4th edition standards. On the public highway, interim reinstatement can stay in place for up to six months before permanent reinstatement must be completed. Read our interim vs permanent reinstatement guide for detail.
USP guarantees all reinstatement works for two years from completion, in line with the Specification for the Reinstatement of Openings in Highways (SROH) 4th edition. For excavations deeper than 1.5 metres, the statutory guarantee period extends to three years. If any failure occurs within the guarantee period, we return to site and remediate at no cost to the client.
For public highway works, reinstatement is included in the connection contract and is the undertaker's responsibility. For private land, reinstatement is usually quoted separately and included in the overall contract price. USP always itemises reinstatement in the quote so there are no surprises.
Yes. We identify the original manufacturer and product range from a sample, source matched blocks, bricks, or slabs direct from the manufacturer where still in production, and lay them to the original pattern. Where the product is discontinued, we agree the closest match with the client in writing before works proceed.
Yes. All USP reinstatement operatives hold current qualifications on the Street Works Qualifications Register (SWQR), including Unit 2 (excavation), Unit 10 (reinstatement in modular surfaces), and Unit 11 (reinstatement in bituminous materials). Supervisors hold the SROH qualification. We can provide registration numbers on request.
Yes. USP is a registered upper-tier waste carrier with the Environment Agency. Spoil is classified, removed using our own grab lorries and tippers, taken to licensed facilities, and recycled where possible. Every load is accompanied by a Waste Transfer Note and full duty-of-care paperwork is supplied to the client on completion. See our muck away and spoil removal page.
Yes. For highway works intended for adoption under Section 38 or Section 278 agreements, we reinstate to the specification required by the local highway authority and provide the as-built records and testing documentation needed for the formal adoption process.
We deliver reinstatement works nationwide across England, Scotland, and Wales. We work across the Midlands, South East, South West, London and the Home Counties, East Anglia, North West, and Yorkshire.
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Utility Connection Properly?

Tell us about your project and we will send you a free, no-obligation reinstatement plan within 24 hours.

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